Secondary ICT Support

Our technical support packages provide complete flexibility for you to determine how much support your schools requires and when you need it.  From 'lights on' systems maintenance and support, to providing dedicated expert technicians to complement your on-site ICT support team, we work closely with our customers to ensure that the optimum level of support is available at all times to meet their individual requirements.  Examples of how we can help include:-​
  • Expert systems maintenance and monitoring with specific expertise in the management of physical and virtual servers and wired and wireless networks
  • Dedicated on-site technical assistance with a friendly, professional and reliable approach.
  • Full management of the technical handover from your existing support provider
  • Provision of a full technology audit providing a clear overview of existing onsite and cloud technologies with recommendation for future improvements and growth.
  • Dedicated remote support capability allowing issues to be resolved quicky and efficiently
  • Advice and assistance for all new technology requirements across key school networks, classroom technologies and curriculum requirements.
  • Remote backup solutions providing additional security for critical school data
  • Assistance with safeguarding and online security
  • Additional support for SIMS/FMS issues
  • A wide range of curriculum and hardware training solutions to help you get the best out of your investment in ICT
  • Support for Ofsted inspections included as part of our on-site support packages
"We are grateful to Blue Box IT for their continuing expert support of all IT matters here at Greystones Primary School.  Danny, our IT support engineer, is a seamless part of our staff team; always has a pleasant temperament with the staff and pupils and a very caring attitude towards his work here.

Excellent support is also given by the helpdesk staff, and problems are resolved swiftly and expertly.  We have a diverse range of IT support needs from time to time, and nothing appears to be too trivial or too complicated.  Thank you for your dedication, attention to detail, and excellent customer service."

Nigel Brooke-Smith
School Business Manager
Greystones Primary School
As a partner of a wide range of technology vendors and an accredited Promethean and Sahara Clevertouch installer, we take pride in our ability to offer our customers an up-to-date and independent view of the technology available to schools and provide a full supply and installation service to meet all their technology needs. 

In addition, a full and free-of-charge technical audit is available to all schools looking for an alternative to their current ICT support provider. 


Please contact ​us today to arrange your visit.