Primary ICT Support

Our technical support packages provide complete flexibility for you to determine how much support your schools requires and when you need it.  Remote monitoring and maintenance of your school network and access to our remote support team comes as standard with all our packages, with the following options allowing you to create your own bespoke support package to meet your individual needs:-
  • Regular on-site technical assistance with a friendly, professional and reliable approach
  • Individual access for staff to the Blue Box IT online helpdesk  to quickly and easily raise issues for assistance
  • Remote backup solutions providing additional security for critical school data
  • Assistance with safeguarding and online security
  • Additional support for SIMS/FMS issues
  • A wide range of curriculum and hardware training solutions to help you get the best out of your investment in ICT
  • Support for Ofsted inspections included as part of our on-site support packages
"We are grateful to Blue Box IT for their continuing expert support of all IT matters here at Greystones Primary School.  Danny, our IT support engineer, is a seamless part of our staff team; always has a pleasant temperament with the staff and pupils and a very caring attitude towards his work here.

Excellent support is also given by the helpdesk staff, and problems are resolved swiftly and expertly.  We have a diverse range of IT support needs from time to time, and nothing appears to be too trivial or too complicated.  Thank you for your dedication, attention to detail, and excellent customer service."

Nigel Brooke-Smith
School Business Manager
Greystones Primary School
As a partner of a wide range of technology vendors and an accredited Promethean installer, we take pride in our ability to offer our customers an up-to-date and independent view of the technology available to schools and provide a full supply and installation service to meet all their technology needs. 

In addition, a full and free-of-charge ICT healthcheck is available to all schools looking for an alternative to their current ICT support provider. 


Please contact ​us today to arrange your visit.